G&G Skills Developers Pvt. Ltd.


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Question

Choose the correct answer.
1. The word “communication” is derived from the Latin word “communis,” which means:
A. Message
B. Process
C. Common
D. Language
2. Communication is best defined as:
A. Sending information only
B. A one-way transfer of ideas
C. The exchange of facts, ideas, opinions, or emotions.
D. Writing messages clearly
3. Which of the following is NOT an element of communication?
A. Sender
B. Message
C. Feedback
D. Assumption
4. Effective communication is described as:
A. A one-way process
B. A two-way process involving understanding
C. Merely speaking clearly
D. Using complex language
5. Which type of communication occurs without strict rules and planning?
A. Formal communication
B. Vertical communication
C. Informal communication
D. Written communication
6. Which stage of the communication process involves converting ideas into symbols or language?
A. Feedback
B. Encoding
C. Decoding
D. Transmission
7. Noise in communication refers to:
A. Background music
B. Loud sound only
C. Any interference that distorts the message
D. Feedback from receiver
8. Which of the following is an example of downward communication?
A. Employee suggestions to management
B. Orders from management to employees
C. Rumors among staff
D. Feedback surveys
9. Grapevine communication is also known as:
A. Formal communication
B. Vertical communication
C. Informal communication
D. Written communication
10. Which of the following is a psychological barrier to communication?
A. Noise
B. Geographic distance
C. Stress
D. Poor lighting